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Terms and Conditions UPCG Immigration Legal Services
Effective Date: 3/15/2026
Welcome to the website of UPCG Immigration Legal Services (UPCILS). By accessing or using this website and our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Our Organization
UPCG Immigration Legal Services (UPCILS) is a nonprofit organization providing immigration legal services, advocacy, advisory, and support to low-income immigrants, refugees, and vulnerable communities.
Our services may include assistance with immigration applications, legal representation before immigration authorities, document preparation, referrals, and educational support.
 

2. Use of the Website
By using this website, you agree to:

• Use the website only for lawful purposes.

• Not misuse or attempt to interfere with the website’s security or functionality.

• Provide accurate and truthful information when submitting forms or scheduling appointments.

• Respect intellectual property rights and not copy or distribute website content without permission.

 

3. Services and Eligibility
UPCILS provides immigration legal services and assistance to individuals seeking help with immigration matters including, but not limited to:

• Family-based immigration petitions

• Citizenship and naturalization applications

• Employment authorization

• Asylum and humanitarian applications

• Consular processing and immigration court representation

Services may be provided free of charge or at reduced cost depending on eligibility, funding availability, and program guidelines.
UPCILS reserves the right to determine eligibility for services.

4. No Guarantee of Outcome
While UPCILS strives to provide professional and competent services, no guarantee or promise can be made regarding the outcome of any immigration case or application.
Immigration decisions are made by government agencies such as USCIS, EOIR, ICE, or the U.S. Department of State.

5. Appointment and Communication
Clients may schedule consultations through the website, phone, or in person.
By contacting us or submitting information through the website, you consent to receive communication from UPCILS via:

• Phone

• Email

• Mail

• Other communication methods necessary for case management

6. Client Responsibilities
Clients receiving services agree to:

• Provide truthful and complete information.

• Submit requested documents promptly.

• Inform UPCILS of any changes in address, phone number, or immigration status.

• Follow instructions related to immigration filings or appointments.

Failure to cooperate may result in suspension or termination of services.

7. Fees and Payments
Some services may require administrative or processing fees.

• Fees will be disclosed before services are provided.

• Payments may be required before filing applications.

• Government filing fees are separate and paid directly to the appropriate agency.

Fees are generally non-refundable once services have been rendered unless otherwise stated.

8. Confidentiality
UPCILS respects the confidentiality of client information.
Information shared with us will be used solely for the purpose of providing immigration legal services and support, except when disclosure is required by law.

9. Donations
Donations made through the website support programs that assist immigrants, refugees, and vulnerable individuals.
Donations are voluntary and generally non-refundable unless required by law.
10. Intellectual Property
All content on this website, including:

• Text

• Images

• Logos

• Documents

• Graphics

is the property of UPCILS or its partners and is protected by copyright and intellectual property laws.
Unauthorized use is prohibited.

11. External Links
Our website may contain links to third-party websites for informational purposes.
UPCILS is not responsible for the content, policies, or practices of those external sites.

12. Limitation of Liability
UPCILS shall not be liable for any damages arising from:

• Use or inability to use the website

• Errors or omissions in website content

• Delays or disruptions in services

• Government decisions regarding immigration cases

13. Changes to Terms
UPCILS reserves the right to modify these Terms and Conditions at any time.
Updated versions will be posted on this page with the revised effective date.
Continued use of the website indicates acceptance of any changes.

14. Governing Law
These Terms and Conditions shall be governed by the laws of the State of Connecticut, United States, where UPCILS operates.

15. Contact Information
UPCG Immigration Legal Services (UPCILS)
135 Burnside Avenue
1st Floor, Suite B3 A&D
East Hartford, CT 06108
United States
Phone: 860-986-8550
Email: info@upcils.org